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Virtual Marine Technology Inc.

YOUTH - Develop a Technical Support Knowledge Base for Virtual Marine Technology to Function as a Self-Serve Client Service Library

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CAD 30,000.00

Reported federal agreement value. An agreement can cover several years; this is not the amount paid out.

Selected because the publisher reports recipient province NL; NL Ledger has not established the work, benefit or jurisdiction from this record; source fields are available below.

This is the whole reported commitment or notice value, not the amount paid or an NL allocation.

Agreement start
Feb. 28, 2022
Program
Industrial Research Assistance Program – Youth Employment Program
Record type
Federal grant or contribution

Receipt

agreement 172-2021-2022-Q4-987653, amendment 0

Open the source

Source location evidence

Location review incomplete.

Reported address: country: CA; province: NL; city: Paradise|Paradise; postal code: A1L 4A2.

How counted: latest of 1 rows (department reports running totals). Start: 2022-02-28; end: 2022-09-16; reported: not stated. Amount: published value.

    Full source fields
    _id
    493678059
    ref_number
    172-2021-2022-Q4-987653
    amendment_number
    0
    amendment_date
    agreement_type
    C
    recipient_type
    F
    recipient_business_number
    860049030
    recipient_legal_name
    Virtual Marine Technology Inc.
    recipient_operating_name
    VMT
    research_organization_name
    recipient_country
    CA
    recipient_province
    NL
    recipient_city
    Paradise|Paradise
    recipient_postal_code
    A1L 4A2
    federal_riding_name_en
    Avalon
    federal_riding_name_fr
    Avalon
    federal_riding_number
    10001
    prog_name_en
    Industrial Research Assistance Program – Youth Employment Program
    prog_name_fr
    Programme d’aide à la recherche industrielle – Programme emploi jeunesse
    prog_purpose_en
    The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
    prog_purpose_fr
    Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
    agreement_title_en
    YOUTH - Develop a Technical Support Knowledge Base for Virtual Marine Technology to Function as a Self-Serve Client Service Library
    agreement_title_fr
    PEJ – Bâtir une base de connaissances de soutien technique pour Virtual Marine Technology qui fonctionnera comme une bibliothèque de service à la clientèle en libre-service
    agreement_number
    987653
    agreement_value
    30000
    foreign_currency_type
    foreign_currency_value
    agreement_start_date
    2022-02-28
    agreement_end_date
    2022-09-16
    coverage
    IRAP Youth Employment Program projects stimulate wealth creation for Canada through technological innovation. | Les projets du Programme Emploi-jeunesse du PARI stimulent la création de richesse au Canada grâce à l’innovation technologique.
    description_en
    As Virtual Marine continues to deliver more simulators to clients around the world, the number of issue inquiries and tickets from clients, both internally and externally, increase proportionally. This project will see the hiring of a recent Bachelor of Sciences (Computer Science) graduate hired to work on the development and deployment of a computerized and on-line system, to be known as Knowledge Base, which will help clients find answers to solve their technical issues (e.g., setup, troubleshooting and maintenance). This system will help Virtual Marine scale out its client support program while improving overall client satisfaction and customer knowledge. In the initial phase, the Knowledge Base will function as a self-serve client service library that contains information about Virtual Marine products.
    description_fr
    Comme le Service maritime virtuel continue de livrer plus de simulateurs à des clients du monde entier, le nombre de demandes de renseignements et de tickets émanant des clients, tant à l'interne qu'à l'externe, augmente proportionnellement. Ce projet prévoit l'embauche d'une personne ayant récemment obtenu un baccalauréat en sciences (informatique) pour travailler à la mise au point et au déploiement d'un système informatisé et en ligne, qui sera connu sous le nom de Knowledge Base (base de connaissances), qui aidera les clients à résoudre leurs problèmes techniques (p. ex. installation, dépannage et maintenance). Ce système permettra à Virtual Marine d'étendre son programme de soutien à la clientèle tout en améliorant la satisfaction globale des clients et la connaissance de ces derniers. Dans la phase initiale, la base de connaissances fonctionnera comme une bibliothèque de service à la clientèle libre-service contenant des informations sur les produits de Virtual Marine.
    naics_identifier
    541514
    expected_results_en
    The purpose of IRAP’s Youth Employment Program is to assist in increasing the supply of highly qualified people, promoting the benefits of advanced studies, demonstrating federal leadership by investing in the skills required to meet the needs of the knowledge economy and facilitating the transition of highly skilled young people to a rapidly changing labour market.
    expected_results_fr
    Le Programme Emploi-jeunesse du PARI contribue à accroître le bassin de personnes hautement qualifiées, fait la promotion des études supérieures, démontre le leadership fédéral grâce aux investissements effectués dans l’acquisition des compétences requises pour répondre aux besoins de l’économie du savoir et facilite la transition des jeunes hautement qualifiés vers un marché du travail en évolution rapide.
    additional_information_en
    additional_information_fr
    owner_org
    nrc-cnrc
    owner_org_title
    National Research Council Canada | Conseil national de recherches Canada

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